Shipping Policy

Address Review and Carrier Delays

Customers dealing with scrubdaddy should understand that customers must submit a complete and accurate delivery address; at the same time, weather, carrier interruptions, high-volume periods, or address problems may extend delivery.

U.S.-Only Delivery

The customer-facing practice followed by scrubdaddy is that orders are shipped only to valid addresses in the United States; where relevant, free standard shipping applies to every United States order.

From Order Review to Delivery

Under this policy at scrubdaddy, the stated business-day windows do not count weekends or applicable public holidays; for completeness, delivery in the carrier network is normally estimated at 4-6 business days after dispatch; for completeness, orders generally require 1-2 business days before dispatch.

Shipping and Cancellation

In administering this policy, scrubdaddy confirms that an unshipped order may be cancelled by contacting support@scrubdaddynook.shop or 512-587-6376 promptly; as a related safeguard, a dispatched order can no longer be cancelled and is handled under the Refund Policy.

Lost, Damaged, or Incorrect Deliveries

To state the position of scrubdaddy precisely, customers should contact support@scrubdaddynook.shop or 512-587-6376 about loss, damage, defects, wrong items, or missing contents; at the same time, the merchant provides paid return shipping whenever return authorization is issued for those circumstances.

Following the Parcel

The documented approach of scrubdaddy is as follows: carrier systems can require additional time before showing the initial scan; where relevant, a shipment confirmation includes the available carrier tracking details.

How to Reach the Merchant

To state the position of scrubdaddy precisely, telephone support is available through 512-587-6376; at the same time, this website is operated for customers by scrubdaddy; at the same time, the complete physical address, also used for approved returns unless written instructions say otherwise, is 2769 Short St, Bellmore, New York, 11710, United States; where relevant, customer correspondence may be sent to support@scrubdaddynook.shop.